Job History

Little Caesars | February 2020 - August 2023

Vast experience in high-volume environments  with strong analytical, communication, and organizational abilities.  Complex problem solver able to thrive in fast-paced and challenging  roles. Analyze application data to assess performance and uncover  problems as well as solutions. Manage, correct and improve business  equipment to facilitate continuance of Operations at stores. Overseen  the installation and maintenance of software applications to streamline  business operations. Resolved data issues affecting financial and  inventory reports. TS and Fix issues with Database to include archive,  clean, maintenance, restoring, recreating from backups.

ICMARC | October 2019 - January 2020

Responsible for planning and creating test cases and data for functionality, and regression testing of the clients  application with a goal to facilitate everyday work with business  requirements in the development process. Participated in communicating,  coordinating and disseminating testing timelines, deliverables and other  information to QA managers. Mentoring team to understand the requirements during test executions.

Harris Computer | February 2019 - October 2019

As a Crystal Reports Developer, primarily  responsible for building and maintaining the company's external and  internal report needs. Using Crystal Enterprise Server/Crystal Reports.  Also responsible for helping with the transition of data from current  platforms to the integrated system that will be supporting all business  needs. Other tasks included but limited to creating and delivering ad  hoc and routine reports as requested, building and supporting other team  members' usage of their reports on Crystal Enterprise, and maintaining  database integrity.

Panera Bread | August 2014 - January 2019

Develop test plans, cases for API testing for upcoming releases using Jira. Validate user experience goals are met during testing. Validate order process and payment process worked successfully during validation among all platforms ie.. iOS, Android, WebUI, POS. Cunducted exploratory testing before new peoduct and feature releases. Collaborate with development team to identify, and respond to technical issues. Develop SQL queries for data extraction. Ensure all findings from testing are properly documented prior to code release. Responsible for Go/No-Go from QA perpective for live release due to test findings. Collaborate with other departments to ensure all testing was completed and no issues prevent code release. Lead team of 3 QA analyst using Jira. 

American Red Cross | Freelance Jun 2013 - Jul 2014 

US Army | Jan 2006 - Feb 2013